FAQs

Shipping
Where does Evo Hemp ship?
Evo Hemp currently ships to the 50 states and Puerto Rico. You may experience longer delivery times when shipping to Hawaii, Alaska, and Puerto Rico.
We currently do not ship internationally but are working on bringing Evo Hemp everywhere around the world, so international friends: tweet us @evohemp to let us know where you live!
Tell me about shipping.
Standard (5-9 business days): $5.
When will my order ship?
Here's how it works: You order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then UPS or USPS takes it from there. You’ll get an email with a tracking number as soon as your package ships. It’s on the way!
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email orders@hemphealth.com

Product
How can I find out more information about a product?
You can learn all about our products on their individual product pages. If you have any other questions or thoughts, let us know by emailing info@hemphealth.com.
What type of dietary restriction are Evo Hemp bars suitable for?
All of our products are raw, vegan, soy free, gluten free, paleo (grain free), kosher and 100% organic.
Are Evo Hemp bars non-GMO (no genetically modified organisms)?
Yes. A Certified Organic product cannot contain any genetically modified ingredients.
What is in an Evo Hemp bar?
All that is in it is just raw, organic fruits, nuts, hemp, and a little raw coconut nectar to bind it together. Our ingredients contain NO "natural or artificial flavors," added sugars, colors, sulfates or oils. All of our products have no fillers. That is to say, there are NO brown rice syrup, soy crisps, rice crisps or any grains.
What are Evo Hemp bars used for?
Evo Hemp bars provide 3-4 hours of energy, and ensure that you don’t feel bogged down by a high sugar content or high filler content commonly found in so many other products.
What is the shelf life of Evo Hemp bars?
Shelf life is 12 months from the manufactured date.
Does the product need refrigeration?
No. They can be stored at room temperature.

Returns
Can I return my product?
All returns must be processed within 14 days of receiving the order and the product must be unused or very gently used. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Please contact orders@hemphealth.com with any other questions.
How long does it take to process a return?
Credit card refunds take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please contact us as soon as possible— orders@hemphealth.com.
Where should I drop off my return or exchange package?
You can drop the package off at any USPS Post Office or USPS blue collection box and at any UPS retail store.

Billing
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club credit cards or debit cards. Unfortunately, we cannot accept checks or money orders.
What can I do if my payment is declined?
Please contact orders@hemphealth.com.

Orders
How can I update my order?
Please email us at orders@hemphealth.com as soon as possible if you would like to cancel or change your order. We processes orders quickly, but we’ll do our best to process your request.
Can I use multiple promo codes at checkout?
Only one promo code will work during checkout. If, in your travels through the internet, you’ve been awarded two Evo Hemp promo codes that are both valid, please choose the one you want to use more. Offers advertised on site without a code will be automatically applied and can be used in conjunction with a separate promo code.

Hemp FAQs
What are the differences between hemp and marijuana?
Hemp and marijuana are much like a sweet pepper and a hot pepper, or a Chihuahuas and a Great Dane. Hemp and marijuana are both part of the cannabis plant family but are VERY different.
Will I get “high” by consuming hemp foods?
No. Evo Hemp products contain 0.001% Tetrahydrocannabinol (THC) and will NOT cause a psychoactive effect nor will our products cause a false positive drug test.
Are hemp foods safe for pregnant women?
Yes. Hemp contains numerous nutrients, including folic acid, so it is a safe and delicious addition to expectant mothers’ diets.
Are hemp seeds safe for kids?
Hemp seeds absolutely are safe for children and really are no different than giving them pumpkin seeds, sunflower seeds or flax seeds.
How do hemp foods compare to other seeds, plant-based proteins, or oils?
Generally speaking, hemp foods offer more protein and a broader spectrum of omegas than flax, chia, or peas.