Shipping

Where does Evo Hemp ship?
Evo Hemp currently ships to the 50 states and Puerto Rico. You may experience longer delivery times when shipping to Hawaii, Alaska, and Puerto Rico.
We currently do not ship internationally but are working on bringing Evo Hemp everywhere around the world, so international friends: tweet us @evohemp to let us know where you live!
Tell me about shipping.
Standard (5-9 business days): $5.
When will my order ship?
Here's how it works: You order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then UPS or USPS takes it from there. You’ll get an email with a tracking number as soon as your package ships. It's on the way!
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email orders@hemphealth.com

Returns

Can I return my product?
All returns must be processed within 14 days of receiving the order.
How long does it take to process a return?
Credit card refunds take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please contact us as soon as possible— orders@hemphealth.com.
Where should I drop off my return or exchange package?
You can drop the package off at any USPS Post Office or USPS blue collection box and at any UPS retail store.

Billing

When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club credit cards or debit cards. Unfortunately, we cannot accept checks or money orders.
What can I do if my payment is declined?
Please contact orders@hemphealth.com.

Orders

How can I update my order?
Please email us at orders@hemphealth.com as soon as possible if you would like to cancel or change your order. We process orders quickly, but we’ll do our best to process your request.
Can I use multiple promo codes at checkout?
Only one promo code will work during checkout. Offers advertised on site without a code will be automatically applied and can be used in conjunction with a separate promo code.